Job Summary:

This is a dynamic role, primarily responsible for overseeing Employees Canteen operations, HRIS administration, Short-term employment management, including but not limited to part-time, contract, consultant, and post-retirement employments at KFBG. This position reports to the HR Manager and requires close collaboration with all AOs and AAs in different departments. The incumbent will be expected to be all-rounded, functioning as part of the P&C team and being available for operation office duties as leave coverage. The role will be divided approximately 80% for the P&C responsibilities and 20% for the Operations Office.

Major Responsibilities:

1. Staff Canteen Operations:

• Oversee the efficient operation and management of the Employee Canteen team, including cooks and cook assistants.
• Plan and manage the daily operations of the Staff Canteen, including meal preparation, service, and cleanliness.
• Maintain high standards of food quality, hygiene, and safety, ensuring compliance with relevant regulations.
• Coordinate food procurement, inventory control, minimizing wastage, and restocking as needed and menu planning to provide diverse and nutritious meal options.
• Collaborate with vendors, negotiate contracts, and manage vendor relationships.
• Handle (internal) customer service inquiries, feedback, and complaints, resolving issues promptly and to the satisfaction of employees.
• Facility Maintenance: Overseeing cleanliness and maintenance of the canteen space.
• Establish procedures to enforce safe and appropriate behaviors for the staff working in and use of the canteen.

2. HR Operations for Short-Term Employment:

• Administer the end-to-end processes for short-term employment, including all logistics relating to recruitment, onboarding, and offboarding.
• Monitor and manage the short-term employment lifecycle, including contract renewals and extensions.
• Ensure compliance with employment laws, regulations, and internal policies for short-term employment and in line with KFBG practices.
• Assist the payroll, benefits, and attendance tracking for short-term employment, ensuring accuracy and timely processing proactively to make sure that people are engaged.
• Maintain complete and up-to-date employee records, including contracts, personal information, and performance evaluations and of which to assist to safeguard the expenses of short-term employment are within budget.
• Collaborate with hiring managers to identify short-term staffing needs and ensure appropriate resources are allocated.
• Provide guidance and support to short-term staff regarding policies, procedures, and employment-related matters.
• Collaborate with different departments to facilitate smooth onboarding and offboarding experiences for short-term staff.

3. Teamwork and HRIS Administration:

• Work closely within the P&C team to achieve department goals and objectives.
• Collaborate with AOs and AAs to streamline processes and ensure effective coordination between departments.
• Act as a service desk to address employees enquires for the recently launched HRIS and be the administrator of the system
• Proactively participate in team meetings, contribute ideas, and assist tasks, projects and events organized by the P&C Department.
• Provide support to other HR team members as needed, fostering a positive and collaborative work environment.

4. Operation Office Duties:

• On duty in the operation office as back up leave coverage when necessary, ensuring the smooth functioning of daily operations
• Handle inquiries, requests, and issues from employees and external stakeholders promptly and professionally.
• Maintain accurate records and documentation related to operation office duties.
• Assist with general administrative tasks to support efficient office operations.
• And any other tasks in the team as assigned when needed

Job Requirements:

• Commitment to the mission, vision, and values of KFBGC.
• Processes around 1-3 years relevant working experience, fresh graduates academically principled in Human Resources Management would also be considered 
• Degree holder in relevant fields, such as Human Resources Management, Operations, Food management preferable.
• Proficiency in written and spoken English and Cantonese, and computer literacy.
• Excellent organizational and multitasking skills, with the ability to prioritize effectively.
• Ability to handle confidential information with discretion and maintain high ethical standards.
• Flexible and adaptable, with the ability to work independently and collaboratively within a team.
• Friendly, hardworking, and motivated with good self-discipline.
• Good interpersonal skills and organizational skills.
• Strong communication and people skills with the ability to work in a dynamic, multi-disciplinary team.

Interested parties, please send C.V. with expected salary and a letter outlining your motivation to work for KFBG to HR Manager, Kadoorie Farm & Botanic Garden, Lam Kam Road, Tai Po, N.T. or e-mail to pnc@kfbg.org