Job Summary

Ensure all phases of front desk operation, daily cleaning, housekeeping and equipment up-keeping of Green Hub to assure a safe, sustainable and pleasant learning environment to visitors and facilities users.

Major Responsibilities

Operational support

• Coordinate and support the attendants to undertake daily cleaning, gardening and general housekeeping work quality to visitors and facilities users in Green Hub
• Work closely with Green Hub staff and volunteer to cultivate a vibrant culture.
• Back up Visitor Experience Team members to assure functions. Provide operational support to other teams on event organizing and other ad-hoc tasks.
• Serve shopkeeper’s function one day per week.

Customer service

• Support front desk operation to perpetuate high quality reception services to Green Hub visitors and facilities users.

Inventory management

• Manage storage of consumables to ensure supplies to daily operation be well maintained.
• Manage inventory of general supplies to daily operation as per the KFBG/GH’s guidelines and policies.

Other duties

• You are expected to undertake other duties as requested by Head of SLD and Programme Manager for the realization of the Green Hub’s objectives and the Farm’s mission.
• You are expected to strive to work in line with the KFBG values, in pursuit of the Vision and Mission of the organization, and to self-assess your performance in this regard.
• You are expected to participate in activities arranged by KFBG with the intention of developing the organizational culture.

5-day work per week. Working on Sundays and Holidays is essential.

Job Requirements

Academical requirements

• Minimum of high school graduate or above.

Years of experience and experience relevancy needed

• Minimum 1-2 years relevant experience in retail or customer service.

Major competences that are required for the position

• Proficient in written and/or spoken Cantonese, Putonghua, English, and computer literacy.
• Knowledge of gardening would be an advantage.
• Fit and willing to do physical fieldwork in a range of weather conditions.

Personality qualities that are essential to be succeeded in this role

• Good organizing and interpersonal skills and able to interact effectively with people from different sectors of society.
• Have a deep appreciation of sustainable living and good knowledge of sustainable living practices.
• Responsible, self-motivated, good team player and well organized.
• Open minded and recognize the validity of all spiritual paths.
• Commitment to the mission, vision and values of KFBGC.

Application Method

Interested parties, please send your CV with current / last salary, expected salary and availability to the People & Culture Department, Kadoorie Farm & Botanic Garden Corporation, Lam Kam Road, Tai Po, New Territories, Hong Kong or via email at pnc@kfbg.org